Play responsibly with at69
Gaming should be a source of fun. at69 provides tools, guidance and support to help every player build healthy gaming habits.
What is responsible gaming?
Online gaming is a form of entertainment and, when played the right way, is safe. However, for some players, gaming can lead to a loss of control and cause financial and personal problems. at69 is committed to helping every player keep gaming fun and responsible.
Responsible gaming means playing within your budget, managing your time, and understanding that gaming is entertainment — not a way to earn income. If you or someone close to you seems to have a problem with gambling, you can use at69's support tools right away.
Core principles of healthy gaming
Budget limits
Set a budget before you play. Only deposit an amount you can afford to lose based on your financial situation. When you lose, do not chase your losses expecting to win them back.
Time management
Set a time limit before you play and stop when it is up. Playing for long stretches in one sitting can affect your decision-making. Take breaks and do other activities.
Emotional control
Do not play when you are angry or tired. See gaming as safe entertainment only — do not use it as a way to relieve stress.
Self-limit tools
Players at at69 can request deposit limits, session time limits, and Self-Exclusion. The support team is available 24/7.
Age 21 and above only
at69 services are for players aged 21 and above only. Anyone under this age is not permitted to open an account or play.
24/7 Support
If you are experiencing gambling-related problems, you can reach at69's Myanmar-language Live Chat and email support 24 hours a day, 7 days a week. We are ready to help with any questions.
Check Yourself
If you are unsure whether gambling has become a problem, ask yourself the following questions —
Signs that may indicate a problem
If you answered "yes" to any of the questions above, contact at69's support services right away and get back on track with healthy gambling habits.
at69's Limit Tools
at69 offers the following tools so every player can manage their own gambling. To use any of these tools, contact us via Live Chat.
Deposit Limit
You can set a cap on how much you deposit per day, per week, or per month. This limit takes effect immediately, and a notice period applies before it can be increased.
Time-Out
You can take a break for a set period (3 days to 6 weeks). Your account cannot be used during this time, so you can pause gambling temporarily.
Self-Exclusion
Players who want a longer break can have their account blocked for 6 months, one year, or longer. The ability to reverse this decision is restricted.
Session Time Alert
You can receive an alert when you have reached a set play duration. This helps you keep better track of how long you are gambling.
21+ Protection and Parental Tools
at69 provides services for players aged 21 and above only. A built-in age verification system ensures users are verified before they can play.
If you are concerned that children or young people in your household may access gambling through your computer or mobile phone, consider the following steps —
- Enable Parental Controls on your computer or mobile phone.
- Use browser filtering software to block gambling sites.
- Keep your at69 login credentials stored where young people cannot access them.
- Have an open conversation with children about gambling and the risks of addiction.
Need Help?
If you have any gambling-related questions or concerns, contact the at69 support team right away, or read through our FAQ to find out more.